Personalised Hoodies
& personalised clothing

Frequently Asked Questions

How to Order

Ordering from Hoodyworld is very simple. Our simple online ordering system should work on your pc, smart phone or tablet.  If you have any queries with ordering, we will be keen to have feedback from you.
 

How much do the garments cost?

We quote for every order including VAT.  The quote is based on the quantity, design required and the personalistion.  All our quotes have no hidden costs.  Please note, at Hoodyworld we are happy to match or beat any like for like quote. ( Please send a copy of competitors quote).

When will I receive my order?

We have a leadtime of 2-3 working weeks for all orders in peak season, school term time. If specified we can deliver in under 7 working days.

Do you send out sample hoodies or garments?

Not a problem, at Hoodyworld we can send you a sample hoody or garment.  We have a samples policy that you, as the customer, are required to cover the postage of the samples back to us.  The hoodies must be in saleable condition or ideally to be used in your order.  Please ask us for further details.

Do you send a visual / proof before printing?

Yes. We always send a digital proof of the hoody or garment ordered, prior to personalisation.  At this stage you can change layout, design or even print colours. This stage is very important and is your responsibility to check accuracy. Once the visual is confirmed we send over a despatch date and commence with the ordering / printing process.

How do i pay?

We have 3 simple ways to pay for your order.

  • We accept all major debit / credit cards. Except American xpress.
  • Bacs transfer.
  • Cheque.

Please note we only go ahead with the personalisation process when the full payment has been received. This does not apply to schools and institutes, where we require an official purchase order number to go ahead with the order.

Do you just supply hoodies?

No. We can supply other garments at Hoodyworld. Please see our main catalogue for our full range  Click Here.  If you cannot find the garment you require please do not hesitate to give us a call or e-mail.